Here are several points to consider when looking for a professional/reliable Realtor:

Obtain recommendations from friends and business associates:

• Check the reputation of the brokerage firm;
• Go to several open houses and build a rapport with the agents, then choose the one you think is best for your needs;
• Look for an agent who is familiar with the area you want to live in;
• Review ads in your local newspaper;
• Note the "For Sale" signs and jot down the key information as you drive through prospective neighbourhoods;
• Make sure the Realtor you choose is someone you feel comfortable with - someone who listens to your needs and is genuinely interested in helping you find the right home;
• Verify the Realtor's track record, e.g. how long has he/she been in business; what do previous customers think about his/her performance;
• Verify the Realtor's knowledge about the housing market and financing options;
• Ask the Realtor bluntly what he/she will do for you;
• Ask for references from buyers for whom the Realtor previously worked.