"Patricia Katz helped us out of a major pickle! My daughter had to move home to be with her grandmother; I couldn't leave Vancouver for the same reason: we needed to rent the apartment quickly. Patricia was not only truly professional, but over and above the call of duty - handled us as would a personal friend (which she has become); dealt with the distance issues, paperwork, human issues, judgement calls - with speed, kindness and support. What could have been a nightmare, was smooth and painless. I can't thank her enough."