"Dear Mike:

We'd like to take this opportunity to extend our sincere appreciation for the friendly and professional representation you provided us as our real estate agent.

Your regular and open communications made us feel very much a part of the process. There wasn't a question or a comment from us that you did not take the time to consider and respond to in a prompt manner. Your sincere interest in understanding what we were looking for as sellers and as buyers really put us at ease. Your eagerness to research any information you did not readily have available reinforced our confidence that you were not only looking out for our best interests, but would provide us with only solid and accurate information.

Through the many opportunities we have had over the years to engage real estate services, very few have provided the level of personal service that you delivered. We would be happy to recommend you as an agent to other buyers or sellers.

We wish you all the best in your future endeavours.

Sincerely,

Dorothy and Cameron"